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1and1 “There is a domain registration error”

August 27th, 2008  |  Published in Web Hosting  |  3 Comments




Well, my issues with 1and1 continue to get worse, yet I’m suspiciously not at all surprised. After the last 1and1 service unavailable fiasco, I decided to transfer out my domains to my new hosting provider, and now, not surprisingly I’m seeing a 1and1 message saying “There is a domain registration error” and all typical actions are unavailable in the control panel. surprise surprise.

I called customer service about 7 hours ago, and the lady I tried to understand basically had no clue, and had to open a ticket with the “transfers” department. Yeah right. So how I wait. My most valuable and highest earning domain is stuck in never never land with 1and1.

Take my advice. You get what you pay for. If you plan to have your site earning you decent money someday, don’t go with the lowest cost provider.

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  1. Thistleburr says:

    November 18th, 2008 at 1:15 am (#)

    MUCH AGREED! i had over 100 domains thru them BIG MISTAKE! they billed me for domains i 2 months prior had hit cancel on, hosting a mess, have 2 of ym doamins ineverland for 4 months now of calling and writing they are “WAHTEVER” but they are not in my controls. they also deleted 6 of my domains i did not want cancelled and said it was my fault i cancelled them .. first off when you go to cancel.1and1.com after you select the domain(S) they give you a final confirmation which has auth code on it i CCP this page and save it well i went and double checked my invoice of cancelled domain nope none of the 6 were or it but they gave me the classic “OH ITS YOU, IT CANT BE US WE ARE A REGISTERED REGISTRAR” Bull**** tech help is a joke.
    they start witht hte thicker indian accent when they get stuck on your question.

    for hosting ipower.com seems better and godaddy for domain names from what i found so far after 12 years running domains myself.

  2. chris says:

    September 26th, 2011 at 4:45 am (#)

    i agree – there is a big bunch of idiots working for 1and1 in phillipines. i’ve had so much problems with them – they made a mistake but my details were passed on to a collection agency. i had to pay to have access to my domains. even after i paid, they still do not work. pretty much every day i call their tech support (= idiots in phillipines) and they still do not know what happened. they escalate the case, lie that their admins are working on it (but i can’t speak to their admins – nobody knows who they are and where they are). i have hours of phone calls recorded and will be taking legal action against them soon.
    my advice: avoid 1and1 at all cost. beware of 1and1 domain registrar – bunch of idiots and twats working there. they only apologize, call you sir but do nothing at all..

  3. Bob says:

    December 13th, 2011 at 3:31 pm (#)

    Oh my God! I’m having the exact same problem with 1and1. I tried to transfer my serious money account’s domain to be registered with 1and1. While they messed it up “There is a domain registration error” the expiration date came and went and now my client has no web presence. Talking to the customer service department is exactly like Chris said. They escalate and say the admins are working on it but they wont or can’t tell me if and when the problem will ever be resolved.

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